Quality Policy

A Quality Policy outlines an organisation’s commitment to meeting customer requirements. It also provides an overview of the organisation’s integrated management system, its commitment to continuously improve the quality of its services and management systems and a commitment to ensure the ongoing training and development of its workers.

This policy is a requirement for organisations that seek to reach compliance with ISO 9001:2015. It can be edited to suit this purpose, however care must be taken if amending the document for ISO 9001 as there are specific elements the standard requires the policy to cover including: –

• A framework for setting quality objectives
• A commitment to satisfy applicable requirements
• A commitment to continual improvement of the organisation’s integrated management systems

Like all other policies this document should be retained, filed correctly and made available to interested parties.

The information classification label on this policy is [Public]

This policy template:

• Has been prepared and verified by our certified, ISO Lead Auditor and implementation team.
• It meets all the mandatory requirements of the following standards:
  • • ISO 27001 – Information Security.
    • ISO 223001 – Business Continuity.
• It is ready for you to customise to your specific business needs.
• It is pre-numbered for inclusion in any of our Information Security Management System (ISMS) or Integrated Management System templates.
• It is reviewed by our compliance team annually or following any significant changes to the standard(s) to which it applies.
• It is provided to you in an editable Microsoft Word format.

We charge very little for these templates but have put a great deal of work into them. Please do not share any of our content, publicly or privately without our consent.